Business services

Business services staff play a vital role in supporting the firm and the work that we do for our clients.

We recruit outstanding people who keep our firm moving and add different perspectives to our core business activities. We currently have over 200 business services staff across a number of areas: administration; finance; human resources; information technology; knowledge, innovation and legal technology; marketing and business development; risk and compliance and secretarial.

The firm has invested in a business services development programme and has recently implemented a new mentoring scheme for business services staff, secretaries and legal assistants to enable junior business services team members to access guidance from more experienced colleagues.

Learn more about us

Explore our quarterly newsletter Macfarlanes Insider or read our employee profile to learn more about who we are and some of the great initiatives here at the firm. 

Macfarlanes Insider - issue one

November 2020

Macfarlanes Insider is a quarterly newsletter offering a snapshot on life at the firm. Each issue includes content on recent news and events, the firm’s key priorities and employee Q&As, amongst other things.

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Macfarlanes Insider - issue two

January 2021

In this issue we provide an overview of some of the work highlights of 2020, share some announcements that were made at the firm’s annual conference in the winter, feature two staff Q&A’s, as well as provide updates on topics such as our commitment to sustainability.

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Macfarlanes Insider - issue three

April 2021

In this issue we share the firm’s recent partner and senior counsel promotions, our mentoring scheme, career focus month, recent events, and provide a greater insight into our finance practice via the Q&A section.

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Kirsten Sutcliffe

Head of business development

"There is no such thing as a typical day. This is what has kept me here for the last 10 years."

See Kirsten's profile